Running into trouble accessing Upwise? Here are a few things to try.

For the best experience, use the latest version of Google Chrome, Firefox, or Safari. Upwise isn't supported on older browsers like Internet Explorer, so if that's what you're using, switching browsers is your best first step.

If you're already on a supported browser, try opening Upwise in an Incognito (Chrome) or Private (Firefox/Safari) window. If that works, clear your cache and cookies in your browser settings, then try again in a normal window.

Some employers also have a specific login link for Upwise. If your company sent you one, use that. The standard login page may not work for your account. Your employer or HR department should have shared how to access Upwise.

Still stuck? Email support@upwise.com or use the chat icon in the bottom-right corner of your screen. We're available Monday through Friday, 9:00 am to 5:00 pm ET.

Updated October 21, 2026 13:05