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• How is my commute affecting my recommendation?
• Can you obtain medical visits, physicians prescriptions and conditions from my provider? Why do I have to fill them again?
• Do you pull healthcare spending from my current provider?
• Why does Upwise need my spouse/partner income?
• I am having trouble connecting to my Insurance Carrier
• Why does Upwise ask for my financial data to make health recommendations?

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• If I update my personal data in Upwise, will it be reflected in my employer's info?
• Can Upwise enroll me automatically based on the recommendations?
• Where do I enroll in my benefits?
• I have a question about a plan and its coverage
• Why was I recommended these plans?
• Do I have to enroll in the recommended plans?

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• How is Upwise defining "Additional Benefits"? What data is used?
• How can I opt out of the Upwise email notifications?
• What type of notifications will I get from Upwise?
• What login credentials can I use to login to Upwise when not in Open Enrollment season?
• I didn't enroll in benefits though my employer, so can I still use Upwise?
• What is the Wellness Checklist in Upwise and how does it work?